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Booking Conditions
These booking conditions are subject only to the warranties, rights
or remedies granted by law which are incapable of being excluded
in particular those given by the Trade Practices Act (Australia).
Inner Journeys (NSW) Pty Ltd (hereinafter called "the Operator")
accepts the booking and arranges program participation only upon
the terms and conditions set out in the Operator's web site, which
as at 01 July 2000 were the following conditions.
1. Inner Journeys Pricing. The prices for Inner Journeys'
programs are per person in Australian Dollars and are based on exchange
rates and costs in effect 01 July 2001. Prices quoted in UK Pounds
or US Dollars are for indicative purposes only.
2. Changes in Pricing. The prices quoted by Inner Journeys
are subject to change without notice in the event of unforeseen
circumstances such as exchange rate fluctuations and/or increases
in supplier costs and charges. Programs are subject to alteration
if any transport arrangements or conditions require it. If at any
time we are unable to confirm the hotel specified in the program
you will be assigned to a hotel of a similar or superior standard.
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3. Payment. A non-refundable deposit of AUS$500.00 per person
per program is required when booking and full payment is required
eight weeks before program operation. If booking less than eight
weeks prior to program operation immediate payment of the full fee
is required.
4. Cancellation Fees and Refunds. If you cancel: More than
eight weeks before departure, the deposit is forfeited. Less than
eight weeks before departure, the following percentage of the total
fee is retained or payable, even if the balance remains outstanding:
4-8 weeks - 50%; 11 days to four weeks - 75%; 0-10 days - 100% of
fees are retained or are payable. In many cases, cancellation fees
are covered by insurance. As a condition of participation in any
program, Inner Journeys requires all participants to have taken
out appropriate travel insurance. Notification of cancellation of
the program must be given in writing to us immediately and prior
to program operation date. Failure to do so may prejudice your entitlement
to claim a refund. No refunds can be made once participants are
in their place of destination.
5. Program Prices DO NOT Include. Airfares (except where
specified), airport taxes, meals or sightseeing (other than those
specified), cost of passport or other documentation, laundry, liquor,
excess baggage charges, tips, personal and baggage insurance, communications
charges or expenditure on any items of a personal nature.
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6. Program Changes. No individual program changes or modifications
can be made. The Operator reserves the right to rearrange the order
of any itinerary, to cancel or substitute elements of any program
without notice when local conditions force such changes. The Operator
will remain the sole discretionary as to whether the local conditions
warrant changes being made.
7. Travel Documents. Passport and visa requirements are
the participant's responsibility.
8. Insurance. It is a condition of participation in these
programs that the participant take out a holiday insurance policy
which will remain in force for the entire duration of the program
and to furnish evidence to The Operator of having done so prior
to program operation.
9. Children & Infants. The programs have not been designed
to accommodate the attendance of children. Under special circumstances,
on some programs, it might be possible for a child to accompany
the parent subject to prior application and approval by The Operator.
10. Room Checkout. Normal checkout time is 12 noon and normal
check-in time is after 3.00pm. This means that if you arrive early
or depart late it will be necessary to reserve the room from the
night before or pay a late checkout fee. Details of these charges
for your particular requirements are available from The Operator.
11. Definition of room Types: Share Twin: When two adults,
two children or one adult and one child share the same room using
twin or double/queen/king size beds. Single Room: When an adult
or child occupies the room alone. Dormitory accommodation: When
an adult or child shares a room utilising a single bed in that room
which has been designed to be occupied by multiple persons who may
or may not know each other or be of the same sex.
12. Web Site Text and Content. Any reference to specific
views, sunrises and sunsets are subject to favourable weather conditions
and the availability of suitable viewing points at the time. Any
reference to festivals or specific local events are subject to those
events being held as anticipated and as could reasonably been researched
in advance by The Operator. The Inner Journeys programs and descriptions
and inclusions therein are current from 01 July 2000 until further
notice but are subject to constant revision without notice before
or after a program's commencement date.
13. Maps and Illustrations. Any maps, photographs or illustrations
utilised are for general purposes only and are not intended to indicate
the exact facility, route, location, service or hotel, which may
vary.
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14. Responsibilities/Limitations on Liability: a) The Operator
acts only as agent for the persons or companies ("the service providers")
providing accommodation, transport, meals or other services and
the Operator issues all coupons, vouchers, tickets or other documents
on the service providers terms and conditions. The participant agrees
to accept and abide by these terms and conditions so imposed. b)
The participant acknowledges that neither the Operator, its subsidiaries,
affiliated companies, servants or agents shall be or become liable
in contract or in tort, including negligence, or otherwise for any
injury, damage, loss, accident, delay to person or property, additional
expenses or inconvenience caused directly or indirectly by any service
provider or by force majeure or other events beyond the Operator's
control, including, but not limited to war, civil disturbance, pilferage,
delays, severe weather, acts of God, acts of Government, accidents
or failure to machinery, equipment, vehicles or industrial disputes.
c) The Operator shall not be liable or responsible to any participant
in the event of dissatisfaction with the standard of service or
accommodation provided by any service provider or responsible for
any disappointment, distress, loss of enjoyment arising from any
act or omission whatsoever. The contract between the Operator and
the person making the bookings shall, for the purposes of any dispute,
be governed in all respects by the law in Australia. In these terms
and conditions, the participant includes every person who participates
in a program. In the case of a program being arranged on behalf
of an infant or minor by any person that person shall be deemed
to be the contracting party and he or she shall hold the Operator
fully indemnified against any claim made by the infant or minor.
d) Assumption of Risk - Participants should be aware that during
any program, trip or vacation that they participate in under the
terms of the Operator and its' agents or associates and the service
providers, certain risks and dangers may occur including, but not
limited to, the hazards of travelling in mountainous terrain, accident
or illness in remote places without medical facilities, the forces
of nature and the travel by air, automobile, boat or other conveyance,
participants' medical or psychiatric conditions which may develop
during or subsequent to participation in a program. In consideration
of, and as part payment for, the right to participate in such programs,
trips or other activities and the services and food arranged for
participants by the Operator and its agents or associates and the
service providers, passengers assume all the above risks and will
hold them harmless from any and all liability actions, cause of
action, debts, claims and demands of every kind and nature whatsoever
which participants now have or which may arise of or in connection
with their program, trip or participation in any other activities
arranged for participants by the Operator and its agents or associates.
The terms hereof shall serve as an assumption of risk for participant's
heirs, executors and administrators and for all members of the participant's
family including any minors accompanying them. Passengers should
read and agree to the Booking Conditions, especially noting the
policy on cancellations and refunds.
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